{"id":29172,"date":"2025-10-10T11:28:08","date_gmt":"2025-10-10T11:28:08","guid":{"rendered":"https:\/\/vtpower.es\/?page_id=29172"},"modified":"2026-07-15T12:00:55","modified_gmt":"2026-07-15T12:00:55","slug":"garantias","status":"publish","type":"page","link":"https:\/\/vtpower.es\/fr\/garantias\/","title":{"rendered":"Garanties"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29172\" class=\"elementor elementor-29172\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb8c64a e-con e-atomic-element e-flexbox-base e-default-div e-cc9dc02\" data-id=\"cb8c64a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"cb8c64a\">\n    \t\t<div class=\"elementor-element elementor-element-211157d elementor-widget elementor-widget-spacer\" data-id=\"211157d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div 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.excl{grid-template-columns:1fr}\r\n    .vtg .dur{text-align:left}\r\n  }\r\n  <\/style>\r\n\r\n  <p class=\"eyebrow\">Conditions de garantie<\/p>\r\n  <h2>D\u00e9lais de <span class=\"u\">garantie<\/span><\/h2>\r\n  <p class=\"lead\">Les p\u00e9riodes de garantie sont soumises \u00e0 la <strong>Capacit\u00e9s (C20)<\/strong>Les batteries doivent \u00eatre identifi\u00e9es par la marque et l'application sp\u00e9cifique des batteries, comme indiqu\u00e9 ci-dessous :<\/p>\r\n\r\n  <div class=\"tbl-wrap\">\r\n    <table>\r\n      <thead>\r\n        <tr><th>Cat\u00e9gorie de produit<\/th><th>Dur\u00e9e de la garantie<\/th><\/tr>\r\n      <\/thead>\r\n      <tbody>\r\n        <tr>\r\n          <td class=\"cat\">Batteries de d\u00e9marrage <small>Jusqu'\u00e0 100 Ah inclus, s'il s'agit d'une utilisation touristique<\/small><\/td>\r\n          <td class=\"dur\"><span class=\"pill hi\"><b>24<\/b><span>mois<\/span><\/span><\/td>\r\n        <\/tr>\r\n        <tr>\r\n          <td class=\"cat\">Batteries de d\u00e9marrage <small>Plus de 100 Ah<\/small><\/td>\r\n          <td class=\"dur\"><span class=\"pill\"><b>12<\/b><span>mois<\/span><\/span><\/td>\r\n        <\/tr>\r\n        <tr>\r\n          <td class=\"cat\">Batteries de d\u00e9marrage pour motos<\/td>\r\n          <td class=\"dur\"><span class=\"pill\"><b>6<\/b><span>mois<\/span><\/span><\/td>\r\n        <\/tr>\r\n        <tr>\r\n          <td class=\"cat\">Marque OPTIMA<\/td>\r\n          <td class=\"dur\"><span class=\"pill\"><b>6<\/b><span>mois<\/span><\/span><\/td>\r\n        <\/tr>\r\n        <tr>\r\n          <td class=\"cat\">Accumulateurs pour applications de traction et de semi-traction<\/td>\r\n          <td class=\"dur\"><span class=\"pill\"><b>6<\/b><span>mois<\/span><\/span><\/td>\r\n        <\/tr>\r\n        <tr>\r\n          <td class=\"cat\">Batteries compl\u00e8tes avec bo\u00eete <small>Ex. : chariots \u00e9l\u00e9vateurs<\/small><\/td>\r\n          <td class=\"dur\"><span class=\"pill hi\"><b>24<\/b><span>mois<\/span><\/span><\/td>\r\n        <\/tr>\r\n        <tr>\r\n          <td class=\"cat\">Chargeurs et d\u00e9marreurs <small>\u00c0 l'exception de la batterie interne du d\u00e9marreur<\/small><\/td>\r\n          <td class=\"dur\"><span class=\"pill hi\"><b>36<\/b><span>mois<\/span><\/span><\/td>\r\n        <\/tr>\r\n      <\/tbody>\r\n    <\/table>\r\n  <\/div>\r\n\r\n  <div class=\"cover\">\r\n    <p class=\"eyebrow\">Couverture<\/p>\r\n    <h2>Couverture de la <span class=\"u\">garantie<\/span><\/h2>\r\n\r\n    <div class=\"callout-ok\">\r\n      <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M9 12l2 2 4-4\"><\/path><circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle><\/svg>\r\n      <p>La garantie est un service offert par le fabricant et couvre exclusivement <strong>les d\u00e9fauts de fabrication et\/ou de mat\u00e9riaux<\/strong>.<\/p>\r\n    <\/div>\r\n\r\n    <p class=\"excl-head\">Couverture de la garantie <b>S'applique PAS<\/b> dans les circonstances suivantes, consid\u00e9r\u00e9es comme une mauvaise utilisation, un mauvais entretien ou des dommages externes :<\/p>\r\n\r\n    <div class=\"excl\">\r\n      <div class=\"excl-item\">\r\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle><path d=\"M15 9l-6 6M9 9l6 6\"><\/path><\/svg>\r\n        <p><strong>Dommages mat\u00e9riels<\/strong>, tels que des chocs, des fissures ou des \u00e9raflures sur le bo\u00eetier de la batterie.<\/p>\r\n      <\/div>\r\n      <div class=\"excl-item\">\r\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle><path d=\"M15 9l-6 6M9 9l6 6\"><\/path><\/svg>\r\n        <p><strong>Application incorrecte<\/strong> du produit (par exemple : utiliser une batterie standard dans un v\u00e9hicule Start-Stop, qui n\u00e9cessite une batterie AGM\/EFB).<\/p>\r\n      <\/div>\r\n      <div class=\"excl-item\">\r\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle><path d=\"M15 9l-6 6M9 9l6 6\"><\/path><\/svg>\r\n        <p><strong>Capacit\u00e9 insuffisante<\/strong> une sur-performance ou une sous-performance par rapport aux exigences du v\u00e9hicule ou de l'application.<\/p>\r\n      <\/div>\r\n      <div class=\"excl-item\">\r\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle><path d=\"M15 9l-6 6M9 9l6 6\"><\/path><\/svg>\r\n        <p><strong>N\u00e9gligence, accident, abus ou utilisation anormale<\/strong>, y compris un stockage prolong\u00e9 sans recharges r\u00e9guli\u00e8res ou un manque d'entretien.<\/p>\r\n      <\/div>\r\n      <div class=\"excl-item\">\r\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle><path d=\"M15 9l-6 6M9 9l6 6\"><\/path><\/svg>\r\n        <p>Utilisation d'un <strong>chargeur inadapt\u00e9 ou d\u00e9fectueux<\/strong>, ou une courbe de charge inadapt\u00e9e \u00e0 la technologie de la batterie.<\/p>\r\n      <\/div>\r\n      <div class=\"excl-item\">\r\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle><path d=\"M15 9l-6 6M9 9l6 6\"><\/path><\/svg>\r\n        <p><strong>Cycles de chargement incomplets<\/strong> ou des d\u00e9charges profondes r\u00e9p\u00e9t\u00e9es.<\/p>\r\n      <\/div>\r\n      <div class=\"excl-item\">\r\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle><path d=\"M15 9l-6 6M9 9l6 6\"><\/path><\/svg>\r\n        <p><strong>Entretien insuffisant<\/strong> (faible niveau d'\u00e9lectrolyte), salissures ou sulfatation au niveau des bornes.<\/p>\r\n      <\/div>\r\n      <div class=\"excl-item\">\r\n        <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle><path d=\"M15 9l-6 6M9 9l6 6\"><\/path><\/svg>\r\n        <p><strong>Ouverture ou alt\u00e9ration<\/strong> de batteries con\u00e7ues pour \u00eatre des produits scell\u00e9s.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"note\">\r\n      <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 9v4M12 17h.01\"><\/path><path d=\"M10.3 3.9 1.8 18a2 2 0 0 0 1.7 3h17a2 2 0 0 0 1.7-3L13.7 3.9a2 2 0 0 0-3.4 0z\"><\/path><\/svg>\r\n      <p><span class=\"t\">Remarque importante<\/span>La date de fabrication de la batterie <b>ne constitue pas<\/b>, ne constitue en aucun cas un motif valable pour une demande de garantie ou de remboursement. La p\u00e9riode de garantie prend effet <b>uniquement \u00e0 compter de la date de vente au client final<\/b>. En cas de remplacement, la batterie remplac\u00e9e sera couverte par la <b>p\u00e9riode restante<\/b> de la garantie initiale.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3c9406 elementor-widget elementor-widget-spacer\" data-id=\"c3c9406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos de garant\u00eda Plazos de garant\u00eda Los plazos de garant\u00eda est\u00e1n sujetos a las Capacidades (C20), la marca y la aplicaci\u00f3n espec\u00edfica de las bater\u00edas, tal y como se detalla [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vtpower.es\/fr\/wp-json\/wp\/v2\/pages\/29172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vtpower.es\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vtpower.es\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vtpower.es\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vtpower.es\/fr\/wp-json\/wp\/v2\/comments?post=29172"}],"version-history":[{"count":8,"href":"https:\/\/vtpower.es\/fr\/wp-json\/wp\/v2\/pages\/29172\/revisions"}],"predecessor-version":[{"id":29918,"href":"https:\/\/vtpower.es\/fr\/wp-json\/wp\/v2\/pages\/29172\/revisions\/29918"}],"wp:attachment":[{"href":"https:\/\/vtpower.es\/fr\/wp-json\/wp\/v2\/media?parent=29172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}