2Data We Process and Purposes

We process the data you provide us through the contact form (name, email, phone number, and message), as well as browsing data through cookies, for the following purposes:

• Respond to inquiries and requests for information.Legal basis: legitimate interests and pre-contractual measures (Art. 6(1)(b) and (f) of the GDPR).

• Manage orders, billing, warranties, and shipment tracking as part of the business relationship.Legal basis: performance of the contract and legal obligations (Art. 6.1.b/c of the GDPR).

• Send marketing communications about products and new offerings only with prior consent or an existing business relationship.Legal basis: consent or legitimate interest (Art. 6.1.a of the GDPR / Art. 21 of the LSSI).

• Analyze website usage to improve it.Legal basis: consent for non-essential cookies.

3Data retention

The data is retained for the necessary period for each purpose: contact inquiries (max. 3 years), business relationship (5 years according to commercial obligations / 4 years tax obligations), commercial communications (until consent is withdrawn), and navigation (see Cookies Policy).

4Addressees

We do not share data with third parties except for technological providers (hosting, email, analytics) bound by a processing agreement (Art. 28 GDPR), financial and transport entities necessary for the contract, and Public Administrations when required by law. International transfers outside the EEA are carried out with appropriate GDPR guarantees.

5Your Rights

You may exercise these rights at any time by writing to us at pedidos@vtpower.es along with a copy of your ID. We will respond within one month at the latest.

If you believe that the processing does not comply with the regulations, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

6Cookies, Minors, and Security

We use first-party and third-party cookies; for more information, please see our Cookies Policy. Our services are not intended for children under 14 years of age. We implement appropriate technical and organizational measures (HTTPS/TLS, access controls) to protect your data.

7Update

We may update this policy to reflect regulatory or business changes. Last updated: May 2026.